x

New charger usb cord.

I cannot find where my cord went to charge my contacted card reader after the move. Can I get a new one?
3,615 Views
Message 1 of 10
Report
9 REPLIES 9
Square

Sorry to hear that you are having trouble finding your cord. Square does not have replacement cords to send out but you can use almost any micro USB cable to charge your reader.

 

You may already have one lying around or you can pick one up at most local retailers like a Staples, RadioShack or Best Buy. 

3,606 Views
Message 2 of 10
Report

almost any micro USB cable to charge your reader? hardly,.. correct info is only one that is able to accept the pin that's on the end of the Square reader.

3,404 Views
Message 3 of 10
Report
Alumni

Hey @male1950 - sorry for the confusion on this. Both the Chip Card reader and Contactless + Chip Card reader can definitely be charged with any functioning micro USB cable. Are you having trouble charging your reader?

3,396 Views
Message 4 of 10
Report

yes. need a cable that will allow me to connect to the pin on the end of the reader as far as i can tell. If there is a easier way please enlighten me. & Thank you in advance.

 

3,387 Views
Message 5 of 10
Report

3,384 Views
Message 6 of 10
Report

Hey @male1950, yes just about any Micro USB cable is compatible with both readers. The image below shows both ports. 

 

 

Could you share what pin you're referring to? 

 

Also the Ebay link looks like its for your cart so we can't see it on our end. 

 

I'll keep an eye out for your reply. 

3,381 Views
Message 7 of 10
Report

My reader does not have the slot on the left only the pin on the right.
bought it from Amazon in a 5 pk.
 
Sold by: Amazon.com LLC
3,374 Views
Message 8 of 10
Report

The Square Magstripe Readers actually don't have a battery, so you won't need a charging cable. Also we can send you those readers for free, no need to spend money purchasing them from Amazon. All you need to do is reach out to our Support Team  @male1950. 😀

 

Please let me know if you have any other questions!  

3,368 Views
Message 9 of 10
Report

Thank you.

 

3,365 Views
Message 10 of 10
Report