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Need To Unlink Random Account

For several months, I've been getting out-of-state receipts from a person. I have been unable to find a way to unlink the account from my information. My bank hasn't been able to help me, and calling the businesses has been equally as ineffective. I have been trying to call Square's customer service, where I am asked for a customer code, and I haven't been able to find where to generate one.

 

The short of it is, I want to remove this person from my account so I no longer get their daily purchase routines.

 

As someone who has had their personal information compromised before, seeing what looks like unauthorized purchases pop up in my e-mail is not something I want to have to research just in case every single time.

 

How can I contact a Square representative, or unlink this person from my account?

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Square Community Moderator

Hey there, @GuyCC75

 

So sorry you're having issues with your receipts. I want to make sure we are on the same page - you're receiving customer receipts. correct? 

 

I can show you how to get your Customer Code, use this link.

 

Please let me know if you have any other questions and I will keep an eye out for your reply👀

 

 

Kassi
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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