Loyalty Program: how does "by total amount spent" work?

[mitu315]

Hi,

I run a nail salon, where I set $20 equals to 1 star, and by total amount spent method.

My question is that is the total amount spent accumulative?  or it's only within a single order?

Say, a customer spent $35 at her first visit, which will give her 1 star, then if at the second time she spends $12, will the system give her 1 more star using the remaining amount of last visit? ($12 + $35-20 = $27)  or she won't be award any star for the second visit?

Thanks!

[LocavoreStore · Accepted solution]

They will only get a star once they reach that $20 threshold for a single transaction... Meaning, it will not accumulate. You could  set the dollar amount lower... Maybe $5/star, and set your star goal higher. That way your customers are more likely to get some sort of reward for every visit.

[mitu315]

Thank you so much LocavoreStore!

This is not as good as I expected.

[Shopcolies]

Is this still set to where they have to meet the dollar amount in a single transaction? That is so not user friendly. 

[JJ_]

Hey @Shopcolies As of right now, Square Loyalty can be configured per Amount Spent, Per Visit, Per Item in a given category, or per any item. 

I hope this answers your question.