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Item vs Service

I hired a designer to set up a services site. After going through everything - it is not working the way I need it to. There is an "Items" section that you can tag each item as "service." Problem is - you don't get the online booking option which is all we want.

 

There is an Items Library AND a Service Library in the Square Dashboard under the "Items" section. That is the only place services library shows up. On the dashboard home page - there is an items icon but no services.

 

I can create a "service" library and those items pop up when you click "Book Online" but it shows as a list that has to be scrolled through which is cumbersome.

 

What I'm Trying to Do:

 

I want my services to display independently similar to the "Items" and show a description, photos etc. I don't want an "Add to Cart" button - I want a "Book Now" button that takes you to booking that particular service.

 

How do you get rid of the "Items" and replace with Services from the Service Library and only create services?

 

TIA - Angel

 

 

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HI, for the Service item, it needs to be set up as Service at the Item Type level.  Then all "Service" options will populate and be listed correctly.

 

Here are the breadcrumbs and screenshot to change.

Online Dashboard, Items, Item Library, select item, Edit Item, change Item Type

 

Screen Shot 2021-02-02 at 9.59.47 AM.png

 

Hope This Helps!
TERRI
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Im having the same issue but cant seem to follow the bread crumb... Please help

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Same here. I only offer services. Period. But the only service I want offered on my appointment calendar is a booking time. Every other item appears as an option for the customer to choose when making an appointment including giving themselves a discount. I even have all the items library (which are services) set to not be allowed to choose but they are still there. I don't want my customers to have to "check out" when making their booking, they are not paying for anything at that point and it makes no sense for an appointment calendar to only offer a "check-out" feature in order to set an appointment.

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Is this thread relevant?  I am looking for a solution for applying multiple services at one site (I need to apply a quantity to my service), but I am forced to apply literally 50 individual line items as a service.  I could enter them as items, but I don't see any of what is listed here as being available now...I can't seem to get these screenshots provided to match up to any screen I use today...

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