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Is this community active? What is the best way to communicate issues and enhancement requests?

I am having challenges with Square for restaurant, Square Register, Online ordering. I'm not seeing any responses to my threads or posts. Similar requests date far back as 2015.

We are a BBQ joint and we use 3-5 proteins on a variety of dishes and as add-ons, etc. When we run out, it is really hard to find every place to 86 it. Also we wish we could have online ordering without modifiers or with different modifiers. We'd like to 86 modifiers when we run out. We'd like to list events or locations we would be at without having to sell tickets or put a price on them. We'd like to be able to capture locations (as we are a mobile restaurant) for selling, online ordering and receipts. All this and we haven't started using Square yet. I'm sure I'll have more issues and challenges as we use the software. I have posted many of these concerns or questions but have seen no activity. Should I be looking for an alternative? Is anyone out there? Thank you!  

jeffrey g allen
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Square Champion

@Allenbbq ;

This community board is very active but hard to understand what your actual question is.  

As for Square for Restaurant Problems look at this forum: https://www.sellercommunity.com/t5/Square-for-Restaurants/bd-p/Food-Discussions 

 

For Square Register Questions you can look here:https://www.sellercommunity.com/t5/Square-Register/bd-p/register 

 

For feature requests you can look here:

https://www.sellercommunity.com/t5/Ideate/ct-p/Ideate 

 

I cannot give you ideas to get around some of your concerns because I use Square for Retail, and the Square Stand with an Ipad.  Maybe you may also want to contact Square Sales to ask your questions since you have not started using Square at this time?

1-855-700-6000 since this is more of a forum where other sellers mainly answer questions and give tips how to solve or work around issues.

 

 

Keith
Owner
Pocono Candle

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Square Champion

For your 86 question, consider using a KDS display which allows you to easily 86 an item which marks it as sold out for in-person and online ordering.

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