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Is there a way to add a customer to an already processed sale?

I know now to add customer during sale, but for ones already processed I would like to go back and add names so that customer history is accurate. 

Thanks!

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Square Community Moderator

Best Answer

Hi @CGESMike - Thanks for reaching out to us here on the Square Seller Community👋

I just tested this out on the app on my phone and didn't see an option to add a Customer to a past sale via the Transactions screen either. But if you visit your Square Dashboard online and go to the Transactions page, as mentioned in this thread, you'll see an option to add a Customer to the sale after you've clicked on the individual Transaction (shown below).



On the app, I did notice that you can add a Customer to the sale right after you've completed the payment. Otherwise, it looks like you'll need to do this from the Dashboard. P.S. I edited this thread to show my response as the Best Answer since this is the most up-to-date info.

I hope this information is helpful but please do let me know if you have any additional questions.

Violet
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.



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I do not see three dots to add customer 

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Square Community Moderator

Hi @Lisatabbush,

 

Thanks for reaching out and sorry to hear you're having trouble adding a customer to your sales! 

 

Are you using the Square Dashboard or Point of Sale app? Feel free to send us a screenshot of what happens when you select a transaction and attempt to add a customer so we can troubleshoot a bit further. I'll keep an eye out for your reply 🙂 

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Point of sale. I’ll try dashboard thx 

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