x

I am just signing up for square and I am in the section: Where should we send your reader?

I am just signing up for Square and I am in the section: Where should we send your reader?

I keep inputting my address and get the message: Unverified Address: We were unable to verify your shipping address. Please update or input a new one.

My address is perfectly legitimate... in fact very close to Square headquarters. This is very frustrating. How do I get past this? I do need a free reader.

Thanks!

1,149 Views
Message 1 of 4
Report
3 REPLIES 3
Admin

Hey @csharma1!

 

Thanks for posting in the Seller Community. Sorry about this. That sounds frustrating. 

 

I opened a case directly with a team member so they can follow up shortly via email about sending you a free reader. For your reference, your case number is: 45642661. Keep an eye on your email inbox for more details.

1,085 Views
Message 2 of 4
Report

Hi - I am having the same issue. Unverified Address: We were unable to verify your shipping address. Please update or input a new one. The address is correct so I am not sure how to get past this?!

827 Views
Message 3 of 4
Report
Square Community Moderator

Hello, @Imrana_Mouna and welcome to the Seller Community

 

If you're having trouble placing the order for your free reader our support team can definitely lend a hand. Please reach out at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday.

 

You can also get in touch with our Messaging and Email Support Teams here.

JJ
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
792 Views
Message 4 of 4
Report