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1 REPLY 1
Hello @amicarmel and welcome to the Seller Community.
If you're still looking for a solution to this. I suggest reaching out to our direct phone Support Team. They will be able to look at your account alongside you to ping point the best way to proceed here. They can be reached at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.
You can also get in touch with our Messaging and Email Support Teams here.
JJ
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