How to reset password

[dknotts]

Resetting password?

[Sean]

Hi @dknotts and welcome to the Seller Community! You can create a new password by using this link. 👍

[Sean]

Hi again. Were you able to get logged back in? 

[ReneeE1]

How to rest my password 

[Helen · Accepted solution]

Hi @ReneeE1! Here are the steps to reset your password online:

1. Go to squareup.com/password.
2. Enter the email address tied to your Square account > then click Send Instructions.
3. We'll send a message to that email address with the subject Reset your Square Password.
4. Open the email > click Reset Password.
5. Follow the steps to set a new password. 

You can also reset your password from the app: 

1. Open the Point of Sale app and tap Sign In.
2. From the next screen tap Forgot Password?
3. Enter your email address and then tap Send.
4. We'll send password reset instructions to you by email.

If you can't find the password reset email run through these password reset email troubleshooting tips.

[dcastle]

I've forgotten the pos password. how can I find it or reset it.

[JustinC]

Hey @dcastle! 

@Helen's best answer should help you out. I've moved your question to this thread so you can see it at the top! 

[Tessjohnson]

I have lost my password to login in and cant access my email and I've changed my phone number how can I recover my password