How to remove gift options?

[KeatonHammack]

I accidentally added the gift options to my items for the custom gift note and gift wrapping. How do I remove them?

[JJ_]

Hello @KeatonHammack 

This can be located under your Square Online Item Preferences page.

Here's what it looks like: 

[KeatonHammack]

I already checked there. It’s turned off but it won’t go away.

[JJ_]

In that case, I will recommend reaching out to our direct support team @KeatonHammack. They can be reached at 855-700-6000 between 6 am - 6 pm Pacific Time Monday-Friday. If you call outside of these hours, you will be required to enter your Customer Code to validate your account.

You can also get in touch with our Messaging and Email Support Teams here.

Sorry for the trouble.