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How to Save credit card number

Because of Covid I have changed to Invoicing clients and they pay the invoice (Boone handles germy money or credit card).  

  I have taped the option to "allow customers to save credit card numbers.  I have copies of emails they received stating that their cards are saved. But the system keeps asking them to input credit card number.  Am I doing something wrong? Or is there a system glitch?

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Hi @AJewel,

 

When charging the customer, you're selecting their name and then card on file, correct?

Be yourself. Be unique. Be bold.
Manager @ Maplelawn Farmers Market
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I see no such option.

I'm using Square POS because I used to swipe cards and now we do a no contact pay...I issues an invoice and I DO tap the toggle to "Allow Customer to save card".

They are following the instructions on the invoice when the get it.  They get an email saying that the card is saved but when another invoice is generated, I see nothing about a card on file and neither do they.

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Here. You should be able to add a card on file as a payment option in your settings.

 

Open your Square POS App > Settings Checkout Options Payment Types > Enable Customer Card on File.

Be yourself. Be unique. Be bold.
Manager @ Maplelawn Farmers Market
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