How do you remove the www. from the business email?

[courtney511]

I'm setting up our business email and it wants to use @www.address.com.  Anyone else have this issue?  None of the reps I've talked to know how to remove it.  

[GourmetOnWheels]

Is this for setting up your Square account?

René

[courtney511]

Still having this issue and no one knows how to fix it.  This is just to set up a business email through square who partners with google business.  

[Laurie_]

Hey @courtney511 thanks for reaching out and sorry to hear you're having difficulty setting up your email!

When setting up a Google Workspace email, we suggest following these steps to get started. Is there a particular point in this process where you find you're running into issues?

Additionally, are you able to confirm whether your current domain is hosted by Square, or a third-party provider, and have you been able to successfully connect this to Square Online?
 

The only other thing I can think of here is that potentially your Google Workspace account hasn't been fully enabled. While I'm unable to confirm the status of your Google Workspace account via a public platform, I would suggest reaching out to one of our Square Online specialists to ask whether this could be preventing you from using the email service.

You can reach the team at 1-855-700-6000 between 6 am - 6 pm Pacific Time Monday - Friday. 

Let me know how you go here!