How do you enter in credit cards for International (overseas) clients?

[LocalDirect]

How do you enter in credit cards for International (overseas) clients? 

Do you process payments for International or Overseas clients the same way as NA clients?

What do we need to know about processing International clients (my clients are based in Hong Kong, Phillipines, Germany, Israel, and other foreign countries.  

[#2]

Square automatically will show a number pad on the manual transactions. But the bottom left button says ABC and will take you to the usual alphanumeric keyboard. You can enter her postal code on that screen. 

[EJ_]

This reply was created from merging an existing thread: “Florida locksmith wants to know if a Canada credit card will go through by phone with out a zip code”. The original author has been notified via email.

Hi @MichaelA

Square requires all of the card information to be entered in order for the payment to go through. 

You're not able to manually enter a payment for any card (Canada included) without the postal or zip code. 

[MichaelA]

thanks.

Michael

[ChristineMcIVer]

This reply created from merging an existing thread: "Payments from other countries"

How can you take payments from other countries?

I am entering someone from a country other than Canada and it is asking for a postal code.

This person does not have a postal code.

HELP!

[Gazza31]

When I've had that, I've entered 5 zeros and that works for me.

[MLS4MIKE]

I’m trying to charge Credit Card from Hong Kong and I was trying to call someone to help me out in Hong Kong they I have no way of contacting anyone to find out what ZIP Code I have to use when I’m trying to close the charges it’s asking me for a ZIP Code in Hong Kong doesn’t have a ZIP Code

[katieand]

Hi @MLS4MIKE - To piggyback off @Sean's previous post, 5 zeros is a great option if there aren't ZIP or postal code in the country of the card holder.

[spinemobility]

I have a customer in Denmark and the postal codes keeps declining.....card is international What to do?

[Helen]

This reply was created from merging an existing thread: How can I accept international credit cards? Zip code keeps declining

So sorry for the frustration!  I merged your post here @spinemobility  so you can see Sean's Best Answer with the steps to enter an international ZIP.

If you've already tried entering the alphanumeric code, or 5 zeros instead, and the card is still declined please ask your customer to contact their card-issuing bank. Square isn't informed the exact reason a card is declined but their bank will be able to provide more information.

[julietretro]

This reply created from merging an existing thread: "How can i charge a credit card from Barbados?" The author has been notified via email.

One of my customers is from Barbados, West Indies. There is no zipcode. How can I make the transaction?

[Laclassride]

I need to key in a credit card from a foreign customer with no us zip code

[Chad]

Hello @Laclassride! I merged your thread since this question has been asked before. I recommend taking a look at Sean's answer on the first page. 

[duganhp]

Hello,

I am new to square and I have a Canadian customer who would like to use her credit card to pay for services. I read on the discussion board elsewhere that this is possible. I am a US based account doing business in the US. The issue I am having is this.

When it comes time to process her payment it was requiring us to put her zip code. Only she says her zip code has letters and the zip code box does not allow for us to enter letters only numbers. Is there something I am missing or can I process payment while leaving that box empty.

Thanks

[ryanwanner]

Square automatically will show a number pad on the manual transactions. But the bottom left button says ABC and will take you to the usual alphanumeric keyboard. You can enter her postal code on that screen. 

[NorwexND12]

This reply created from merging an existing thread: "Can a US Square manually add a Mexico Credit Card" The author has been notified via email.

I have a customer in Mexico who wants to make a purchase.  Can I manually enter a Mexico credit card?  What do I do about Zip code info?

[RonLester]

This reply was created from merging an existing thread: How do I accept international credit cards with no zip codes?

How do I accept international credit cards with no zip codes?

[RHatch]

Just enter 00000.  Here is a thread with more information.

[Rakko]

Hello, 

I am setting up for my online business and am wondering if I could accept payments from overseas ?

Most of my clients are living in Japan, and holding only Japanese credit cards.

Also, the transaction fee is 2.9%+$0.30, am I correct ?

Thank you.

[ashc]

Hi @Rakko! Congrats on your first post.

I merged your post with an existing post on how to accept international cards.

Also- you can see a breakdown of our fees here from the Support Centre.

[AlindasTrading]

My customers are from all over the world, some of them have credit card with security code of 6 and 4 digits unlike our cards in USA with 3 digits (CVV). How can i process CC with 6 and 4 digits security code

[JustinC]

Hey @AlindasTrading - 

Here's the thread you're looking for. I hope this helps! 

[pmono7690]

I have a customer who lives in the Netherlands.   Will I be able to accept credit card payments from him or will I continue to have to use one of your competitors?