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Hi!
We require a prepayment for our services and that prepayment is non refundable. If a person wants to cancel, it won't let me or them cancel there appointments. How can I do that? Also it doesn't show up in their email either to be able to cancel.
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1 REPLY 1
@Awyssa You can't cancel a prepaid appointment from the iOS vesrion of the Appointments app - but you should be able to cancel it from from your online Square Dashboard:
- From a browser visit your Appointments Calendar > click on the appointment you want to cancel.
- Click Cancel Appointment.
If you're not able to cancel an appointment from you online Dashboard can you reply here to let me know?
️ Helen
Seller Community Manager
Seller Community Manager
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