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How do I track cash in my till and pay out and account for tips?

I am a new Square user and I am frustrated with the help function and Square Communities not having accessable answers to some basic questions I have on using the system.

 

1. How do I track cash in my till? I do not need a fancy automated drawer but I need a start of shift and end of shift total so we can balance it our every day.

 

2. How do I pay out and account for tips that were paid by credit card? Alan Silver Bell Winery

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Best Answer

Awesome question! I'm so glad you asked, and I do apologize for the delay in getting back to you. 

 

To get going, you can manage your cash drawer with the Square app on an iPad or Android tablet. You have the ability to "Open" and "Close" your cash drawer to check balances when you'd like. For more details, here is a link to our Support Center article that lays out how to get this set up.

 

As for your second question, Square doesn't have an official recommendation for the best way for tipping out employees. It really comes down to what works best for your individual business. Some merchants will tip their employees out each evening using cash. You have the ability to record "Pay Outs" using Cash Drawer Management (that's explained in the article referenced above). You can also view employee sales (including tips) from the Square Dashboard's Employee Sales report. Using this, you could pay tips out according to your regular pay schedule, and then just include this amount. 

 

Hope this helps! Don't hesitate to add any other questions. I'm happy to clarify. 


Sean
he/him/his
Product Manager | Square, Inc.

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Is there a way for the Cash Drawer Report to account for the "cash owed to servers" at the end of the night? 

 

Currently, the cash drawer is always off by the amount paid out to servers(from the drawer) or paid into the drawer by the servers. 

 

Most POS systems account for this since the information is already within the system. 

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Hi @bgeselle! I moved your post to this thread, although it's an older one, it still holds true to the process of how you can manage server tips at the end of the night. Check out the Best Answer and let us know if you have any remaining questions.

nika
Beta Community Manager, Square
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