How can my clients book appointments online?

[shybolynn]

Is there a way for existing clients to choose their existing name and info rather than entering their information every time they book online? I'm having clients with 2-3-4 profiles because they have to enter themselves every time they book online.

thanks

[Tom]

Hey @shybolynn, welcome to the seller community and thanks for bringing this up. That does sound cumbersome—your customers should be able to use their existing name and information by logging into their customer account. I'll be sure to share your post with the Appointments Team and point out the multiple profile issue. In the meantime, if you notice that a client created a duplicate profile, please remind them to sign in when making an appointment from your online booking site.

More information is available in our Support Center: Manage Your Customer Account with Square Appointments.

Hope this helps clear things up a bit more. Please let me know if you have any further questions.