How can I approve or deny an appointment

[Meredithlove89]

I am just getting started and have tried for days to find the settings where I can approve or deny appontments and have been unsuccessful. I have had great appointments but almost to the point It’s overwhelming. Please help me find a way to have the client request appointment first before it is confirmed by me. Thank you!! 

[ashc]

Hi @Meredithlove89! Welcome to the Community!

Here's the breakdown from our Support Center on how to accept/deny your pending appointments:

From Overview in your dashboard, you can see your pending and upcoming appointments as well as client messages at a glance. 

To confirm a pending appointment, click Decline or Accept. Your client will be notified of your response. 

• If declined, the pending appointment drops off the Overview page and your calendar.
• If accepted, the appointment moves to your Upcoming Appointments and is confirmed and reflected on your calendar.

Click any upcoming appointment to view the appointment details, make changes, or cancel the appointment. 

You can also accept appointments directly from Calendar. Pending appointments appear on your calendar. Click any pending appointment and click Accept or Decline.

[Saywee]

Can I change appointment booking to where I can approve the time and date of the appointment before it is confirmed?

[ashc]

Hey @Saywee,

I moved your post to an existing thread where this question has been answered.

Check out my answer above for more details on how to view pending appointments and approve or deny!