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Has anyone ever refunded a sale? I'm on hold for a square rep, but it is taking a while! Is this a transaction that can be done myself in my dashboard somehow? Kinda confusing though, because my transactions do not record customer names or credit card numbers! How do I know I'm refunding the right person?
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2 REPLIES 2
If you know the date and last 4 digits if the card and or the transaction I’d you can search for the transaction in the app or dashboard. In either place you can process a refund.
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