Does Square offer conditional, criteria, or quantity based discounts?

[kghart]

I want to put an item on the online store that will be discounted 10% if the quantity is 2 or more.

I tried using pre-discounted price points but the customer still has the option to choose a quantity, which throws everything off when they choose anything but a quantity of 1.

I could omit the pre-discounted price points and use a discount code but I only want the code to be applicable if the quantity is 2 or more.

Is this possible?

[kellyj]

@taylorwiebe

We'll just make sure to loop in @elaine_p so she is aware that you'd like to be included.

[elaine_p]

We've closed the test phase as we get ready to launch. It will be available for everyone soon, and there will be a post back on the Community when it is. 

[paigefavor]

Hi @elaine_p ,

Will this feature be available for Square Retail as well? Looking forward to this addition as we've just recently switched to Square for all the innovations and advances in tech. 

[taylorwiebe]

Any idea if it will be available in days/weeks/months?

[Helen]

@taylorwiebe I don't have a timeline to share but we'll update this thread so everyone is notified! 

Thanks for testing and for sharing your feedback @manmade! 🙌

[Thx4Evrything]

I need this feature, is there any way I can gain access to it?

[ashc]

Hi @Thx4Evrything and welcome to the Community!

Unfortunately the beta testing for this feature is closed but it looks like it will be available to everyone soon!

Keep an eye out in this thread and on the Community for when this feature launches. 

[mandamade]

@ashc  we get the testing is closed and has been for a while - the real question is WHEN will it go live? the documentation is already live saying we can have quantity based discounts but its not there in the app/web!

please give us a eta

[ashc]

@mandamade Really sorry but I don't have a timeline to give you at this time. When we get one or when it's live, we'll make sure to update this thread so you're alerted of it. 

[Pricecutfood]

Hi

Will this include a mix and match option? 

Richard

[kellyj]

@Pricecutfood

Hi Richard, we should have the full product update including what will be fully supported shortly. When we do we'll be sure to link in this post so you can see how it will best suit your needs, and if you need to make further feature requests can from there.

[A2ZRedemption]

Hi @elaine_p ! Would it be possible to whitelist me onto trying out the quantity based discount feature because I am trying to set-up the online store to be able to sell my books? In addition, I would like to provide feedback on the new feature. One thing I would like to do is to be able to give the customer a wholesale price depending on the number of books they purchase. I have been trying multiple ways of doing that in the current setup but it still allows them to pick whatever quantity they want. Thank you very much.

[mandamade]

Looks like the discount quantity feature/rule has landed.... just testing it out now...

• Only having 1 auto discount apply at time of sale also seems a bad limitation especially when discounts may apply just to certain categories!
• Quantity discount only applies discount to the individual items not to the overall quantity total making it hard to give a fixed  $amt disc off the total of all the selected items/category.

Lets all test and give feedback!

[Damncats]

How do I enable this feature? Is there a new settings page for it?

[tbook]

I just enabled it for you.  You can access it when creating a discount in dashboard.

[tbook]

Thanks for the feedback! 

The text "1 discount applies at time of sale" may be slightly misleading - only one discount will apply to any individual item, but 2 different automatic discounts can apply to 2 different items.

I'd love to hear more about your use case for giving a fixed amount discount on the total of all matching items.

[mandamade]

Thanks @tbook !

- I will test to ensure multi auto discounts will apply to the whole sale (covering different items/categories)!!

- RE: I'd love to hear more about your use case for giving a fixed amount discount on the total of all matching items.

The scenario is a simple one - give a fixed $ or % disc off the total of all the items set for the discount e.g. order 3 and get a fixed $1 discount off.  Currently the feature discounts each item so there is no real way to achieve the $1 discount from the overall total of the 3 items.  (also if they order 6 they should get $2 discount and so on...)

[tbook]

Thanks, mandamade!

I'll add your request for a fixed discount on each group of matching items to our feature request list.  Right now, the best work around for "Get $1 off each group of 3 items" would be to have a $0.33 discount that applies when a buyer purchases exactly 3 (although that is actually a 99 cent discount), or, if the price of all the matching items is the same, to do something similar with a percentage discount.

I appreciate the feedback!

[tbook]

Just whitelisted you - you should be able to access the feature when creating discounts in dashboard now.

[yetanothername]

Would it be possible to have this enabled in my account as well? I've been creating duplicate items and options to accommodate quantity based discounts and this would be much more efficient. Thank you!

[tbook]

Just enabled it for you.  Should be coming to everyone in the next few days!