Please don't laugh! I know this should be straightforward. I have used many templates over the years and I'm about to pull out my hair! Maybe I am looking straight at it? I hope so. Please put me out of my misery!
🙂
When I start a marketing email, I assume in this day and age that it will save automatically. Or I will see a SAVE button. But all that happens when I need to stop work or go back to the previous screen is I get a big red "Your changes will be discarded if you leave this page." And the option to "stay on page" or "discard."
Since I saw no other option, I hit discard. Later that day, Square emails me to tell me not to forget my draft! Yay! I guess it saved after all. When I go back to it, however, all I see is the TEMPLATE created by Square that I had been working from...none of the info email I had already created.
I tried a new email yesterday. Same alert "Your changes will be discarded." This time, though. (I was experiementing 🙂 ) I went back and yes! It had saved!!! Woo hoo drafts in the place they belong.
However, when I went back this morning, I see that it had saved a draft of an earlier version of the email and that the later version had been lost. Sigh.
I doubt anyone is still reading this mass of confusion, but I had to get it off my chest. If someone is, however, and if you can help me see the error of my ways, please help me. I can't believe the only way I can use this product is to write the whole email at once and lose it if I get interrupted.
If it is and if Square is listening, please give me another free "trial" month as you work this out. So many glitches in "marketing" and "appointments" and customer service takes a week to get back to me with the same exact answer that is written in the basic online info that I can read for myself. I REALLY want to use your products because my clients love the "cool" look and how they integrate with payments. But pleeeaaseee...I'm drowning....
I'm smiling Square, I know the stuff is new....but I'm still drowninnnggg
