Great question!
There are tons of answers and content within the Seller Community that may answer your question without giving our Support Team a call (see below for the steps to call in). You can try searching for your question on the homepage of the Seller Community:
If you’re unable to locate an existing answer, feel free to start a new thread to ask your question. New Posts in the Community usually receive a reply within 48 hours or less:
You can also find answers to common questions in our Support Center.
If you’re still unable to locate an answer to your question, you can contact our Support Team via email, chat, or phone. Here is a great resource which explains the variety of ways to contact us..
If you’d like to call our Support Team, you’ll need your customer code when calling outside business hours. In order to find your customer code, try these steps:
- Sign In to your Square account.
- Click Resources in the top right corner of your screen.
- Click Contact and ask to speak to a representative.
Once you have your customer code, you can dial our Support Team phone line at (855) 700-6000 and enter your customer code.
***Please Note*** If you've been in touch with our Account Services team regarding an account verification request, you'll need to continue to correspond with them directly. The Seller Community is publicly visible, so to protect your privacy, we cannot provide insight into account specific questions. More information can be found here.
