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Credit card in a foreign country

Context: I use Acuity Scheduling integrated with Square for credit card payments.

 

Problem: For an unknown reason, I get an error when I try to charge a client in a foreign country for a therapy session.

 

Attempts to fix the problem: I've checked all her details with her, re-entered the info multiple times, tried zip code 00000, and asked her to check that there are no fraud protections or other issues with her bank.

 

Ask: Any suggestions for other possible solutions?

 

Thank you,

Natasha Walter-Fisk

LetsDealWithIt.com

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HI, hopefully this Square Support page will help.

 

https://squareup.com/help/us/en/article/4956-international-availability

 

 

Hope This Helps!
TERRI
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