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I forgot to write down billing zip code, and don't have their phone number. how can I still process the sale? Thanks
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Without the zip, I don't think it is possible to process it manually. That is there to help deter fraud. If you are not processing the sale when the customer is there or when they are on the phone then you need as much information as possible, phone numbers, address, zip code, CVV number.
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21 REPLIES 21
That will definitely help, @driftinnmotel! Thank you for replying back and letting me know how the details on the situation. 👍
Kassi
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