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Can you customize the order confirmation landing page

Is it possible to customize the order confirmation landing page?

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Hi @VMVLA- Not at this time. But I can send this feedback along to our Product Team for some potential future development!

nika
Beta Community Manager, Square
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Admin

Best Answer

Hi @VMVLA- Not at this time. But I can send this feedback along to our Product Team for some potential future development!

nika
Beta Community Manager, Square
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I am interested in this as well - all of the information on my order confirmation page is not visible to the buyer. It would be very helpful to have the option to edit this page. 

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I am also interested in a confirmation page after someone places an online order. Currently, it is just a blank page and that looks suspicious to the customer!

 

kvk

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Square Community Moderator

Hm, that definitely sounds strange, @kvk

 

While we aren't able to edit the order confirmation currently, it should show the customer their order information. Is it giving a completely blank page that shows? 

Ellie
Community Moderator, Square
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There is our business logo/header across the top. It's very small. 

After that the entire page is blank.

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Square Community Moderator

Thanks for following up on this, @kvk!

 

Typically the order confirmation landing page looks like this, if you are continuing to get a blank page instead of showing order information, we recommend reaching out to our Customer Success team directly!

 

Ellie
Community Moderator, Square
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Thanks. I will do that.

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Any update on this?

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Is there a way like on PayPal to have people sent to a landing page after paying for a subscription? I want it to be automatic that they sign up and get an auto email what to do next or a landing page

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Square Community Moderator

Welcome to the Community, @Nicole_CB

 

Great question! The Square Online Store doesn't have the option for adding the landing page for your customers. 

 

I have added your post to a thread where some other sellers have brought this up too. 

 

Also, I am happy to get these feedback over to our Product Team. 

Kassi
Community Moderator, Square
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This is definitely a feature I would like to see. If the confirmation page isn't customizable, then we should at least be able to link to a landing page. 

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