Can I use my iPhone to charge someone and then they swipe on my iPad?

[Fenta446]

The title of this thread has been edited from the original

Can I use my iPhone to charge someone and then they swipe on my iPad? 

[ryanwanner · Accepted solution]

Hey @Fenta446 ! The quick answer is yes and no. 🙂

You can't simultaneously ring someone up on a phone and have them pay on the iPad. Tickets are limited to the device they're on while they're open.

You can save tickets using Square's Open Tickets feature, though. Basically, this allows you to ring up a ticket on one device, save it, and access it from another device. There's about a 3-5 second lag between saving the ticket and it showing up on your other devices. With open tickets, you could definitely ring someone up on an iPhone, save the ticket, and close the ticket on an iPad.

Word of warning with Open Tickets: if you're using Employee Management, be sure your employees who cash people out have the right permissions (Employees -> Permissions on your dashboard) to see all open tickets--not just their own.

Happy Selling!