Can I transfer / deposit funds from my bank to my Square Card?

[LJGogetter]

This title of this thread has been updated from "How do I route deposits to Square Card?"

Hello, how do I route my deposits to my Square Card? I tried to change my debit card to my Square Card but I got a message saying that I did not need to do change my card.

[#2]

If you’re using the IOS app then use the -White square- point of sales app to add funds with the “add money” button. The -Green square- appointments app won’t show the “add money” button. Hope this helps someone else find the answer faster, as I spent hours researching it but ultimately figured it out myself. 

[#3]

Wanted to provide an update to this thread since you can add funds to your Square balance now for your Square Card!

Here's the steps from our Support Center:

Adding Funds from the app:

1. Tap the three horizontal lines > Balance.
2. Select Add money.
3. Enter the amount to transfer.
4. In the Source field, you can review the last three digits of your linked bank account.
5. Once you’ve confirmed the transfer details, tap Add.

Adding funds from the Dashboard:

1. Sign in to the Balance section of your online Square Dashboard.
2. Click the Overview tab > Add money.
3. Enter the amount to transfer.
4. In the Source field, you can review the last three digits of your linked bank account or add a new one.
5. Once you’ve confirmed the transfer details, tap Add.

[Valentina · Accepted solution]

If you're still subscribed to this thread, and missed the introduction of this feature earlier this year, I'm here to let you know that this is possible! If you haven't already learned how to transfer funds from your bank to your Square Card using a linked debit card, head over to this article to learn more.

[ashc · Accepted solution]

Wanted to provide an update to this thread since you can add funds to your Square balance now for your Square Card!

Here's the steps from our Support Center:

Adding Funds from the app:

1. Tap the three horizontal lines > Balance.
2. Select Add money.
3. Enter the amount to transfer.
4. In the Source field, you can review the last three digits of your linked bank account.
5. Once you’ve confirmed the transfer details, tap Add.

Adding funds from the Dashboard:

1. Sign in to the Balance section of your online Square Dashboard.
2. Click the Overview tab > Add money.
3. Enter the amount to transfer.
4. In the Source field, you can review the last three digits of your linked bank account or add a new one.
5. Once you’ve confirmed the transfer details, tap Add.

[mltaylor22]

I activated my Square Card but I don't see an "Add money" button anywhere under Balance

[Valentina · Accepted solution]

If you're still subscribed to this thread, and missed the introduction of this feature earlier this year, I'm here to let you know that this is possible! If you haven't already learned how to transfer funds from your bank to your Square Card using a linked debit card, head over to this article to learn more.

[Shar0913]

I just went to that article and on my acct i have a linked debit card but still no option to add funds to square acct. is there something I’m missing ? 

[Joe]

Hi there, @Shar0913 👋 While you may have an active debit card attached to your account for Instant Deposit purposes, you can only load balance onto a Square Card from your bank account.

[Shar0913]

Well how would i do that ? As i have both my card and bank account connected . I’m trying to add funds to square and the only option i see is to move square funds to bank acct. and that is not what i want to do

[Joe]

Correct - it sounds like you have an Instant Deposit Card and Bank account attached to account, but you do not have a Square Card on your account. You will need to sign up for a Square Card in order to load a balance and use your card. @Shar0913.

More FAQ's and answers on Square Card here.

[Shar0913]

I have a square card as well. On my account there is no option to add funds from my bank acct.

[Joe]

Are you trying to load your card via the Square App or the Online Dashboard, @Shar0913?

[Shar0913]

I have tried both. The option is not available

[Joe]

Got it, @Shar0913 - I would recommend reaching out to our Support Team directly. They can help you troubleshoot further!

[JerryHollConsul]

From my online dashboard (on my PC) I click the three bars (hamburger) and click on the Balance icon. It opens the Overview, but there is no option showing for "Add Money" (no drop-down list). Nor is a button on the Overview page for Add Money. Where can I find "Add Money"???

[JustinC]

Have you tried tapping the amount field and enter a dollar amount? The add money button will only activate once an amount is entered to transfer. 

@JerryHollConsul

[JerryHollConsul]

Thanks for the reply @JustinC. The problem is, I can't get to the point where you put in the dollar ammount. The directions say go to the Balance page, then on the Overview > Add Money. I don't have an Overview tab, just a list on the left side that looks like this:

Overview Square Card Activity ^    All    Card Spend    Transfers Transfer Settings

The middle of the page show my Balance with a blue button under it that says, "Transfer to Bank"

Thanks Again,
Jerry

[JustinC]

@JerryHollConsul 

Super strange. Sorry your Dashboard isn't properly showing the Add Money button. That shouldn't be happening. Can you reach out to our CS Team so they can take a look? Please loop back here to let us know what happened. 

[terri_ftp]

Amount field where? In the Dashboard, I click on Banking, then Balance, then on the Location. There is a Transfer Out button (I'm trying to transfer in). That's it. No place to enter an amount. Similarly, in the app, I only see "Transfer to Bank."

[frances_a]

Hello @terri_ftp !

And welcome to our Seller Community, we're always happy to see new faces. 

I would recommend reaching out to our direct support team about this issue, as it seems to be an account-specific one. 

You can reach support by logging in to your account and heading here.

Thank you. 

[witw]

I am new to the square community.  When I add funds, I get this message below.  Could someone help me to troubleshoot this?

"The transaction could not be completed. Please try again later."

How do I find the account and routing number of my square business account?

[JustinC]

Yikes, sounds like our CS Team will need to take a look. Have you tried reaching out yet? 

@witw

[Mrtechnology]

Is there fees associated with transferring money to square from your linked bank account.  

[terri_ftp]

I do not see the Add Money option anywhere. I've checked both the app and online. Nothing. I've transferring money from my linked bank account and get an ADA invalid error when I put in the bank info for my Square checking. Can someone tell me how to do this in 2022?

[Milesx3]

Trying to transfer money into my Square account from my checking account