Square Appointments supports appointment-booking directly through Google.
The new Reserve with Google integration lets customers using Google Search, Google Maps, and the Reserve with Google site book quickly and easily with your business.* Sign-up is quick, easy, and 100% free.
Reserve with Google and Square Appointments let customers create, cancel, and reschedule appointments directly from their Google search. New bookings will sync with Square Appointments, in the same way that they appear from your online booking site. You will see that an appointment was booked from Google when viewing appointment details on your calendar, and in your appointment notification email.
Here’s how to activate Reserve with Google:
- Log in to your Square Appointments dashboard.
- Click Online Booking.
- Click Reserve with Google and then Get Started.
- Claim your business* on Google (if you haven’t already).
- Verify that your Google business address matches your address listed on Square Appointments.
- Click Request Activation and then Confirm Request.
- We will send your request to Google.
- If after 72 hours, you don’t see appointment booking enabled for your business listing on Google, check your address and Google’s business restrictions again.
Here’s how to deactivate Reserve with Google:
- Log in to your Square Appointments dashboard.
- Click Online Booking.
- Click Reserve with Google and then Manage.
- Click Deactivate and then confirm you would like to deactivate.
- Please allow up to 48 hours for this to take effect.
Please be aware that Google has some business type restrictions that may affect your eligibility for Reserve with Google. Additionally, appointments booked through Reserve with Google have the following limitations:
- Customers cannot book multiple services in a single appointment.
- Appointments cannot be secured with prepayment or no-show protection.
- Appointments will be automatically accepted upon booking.
- Only fixed price services are bookable.
If you have these features enabled in Square Appointments, you can still use Reserve with Google, however, these features won’t be supported in the bookings you receive from Google.
*To qualify, you must be an owner or tenant of your physical place of business. Unfortunately, booth or room renters do not qualify.
For additional support inquiries, click here.