Hey Sellers! 👋
We’re excited to announce the launch of the Square for Retail POS on Square Terminal, giving you the ability to take payments, process exchanges, print receipts, and manage your retail business from a portable hardware device.
How does this help you?
With Square for Retail POS on Square Terminal, you’ll be able to:
- Use Retail POS features such as process exchanges and returns (including cross-location returns), create orders, check inventory (coming soon), and more) from a portable device
- Access the NEW checkout experience, with customizable tiles for organizing items and functions by what you use most
- Enjoy lower processing rates for in-person sales of 2.5% + 10 cents if you subscribe to Square for Retail Plus
- Add new checkout stations without cluttering your countertop
- Deliver better customer service by checking out customers wherever they are
How do you get started?
This solution is available for all Square for Retail users (Free and Plus). Simply follow these steps to get set up:
If you already use Square for Retail and have Square Terminal:
- In your Square Terminal, log out of your current account
- Log back in with your Square email and password
- Select “Square for Retail” as your point of sale
- Follow the prompts to install the software update
- Once the update is complete, you’re ready to use Square for Retail!
If you already use Square for Retail, but do not have Square Terminal:
- Order your Square Terminal now to get the all-in-one device that makes taking payments and running your retail business even easier
If you do not use Square for Retail, but have Square Terminal:
- Try Square for Retail Plus - free for 30 days with no extra set-up required. After your trial, upgrade your plan for $60/location per month or stick with Square for Retail Free. Learn more about Square for Retail pricing here.
*Note: this launch will not enable Square for Retail on Connected Terminal (though we are exploring this as a future possibility)
Frequently Asked Questions
1. How is Square for Retail different from Square Point of Sale?
Square for Retail is a comprehensive POS solution designed specifically for retail businesses. It builds on features from the standard Square Point of Sale and includes advanced functionality including exchanges, inventory management and reporting, and multi-location management (including cross-location returns). Square for Retail and Square Point of Sale are available on all Square hardware devices.
With Square for Retail, you have two subscription options:
- Square for Retail Free at no monthly cost
- Square for Retail Plus at $60 per month, per location
2. What is Square Terminal?
Square Terminal is a cordless, portable hardware device that enables you to take payments, print receipts, and run Square POS systems such as Square for Retail.
3. Are there additional costs to use Square for Retail on Square Terminal?
No. Square for Retail has two plans, Free and Plus, both of which can be used on Square Terminal. Square for Retail Free is free to use while Square for Retail Plus has a monthly fee. Compare both plans to see which solution is best for your business. To experience Square for Retail, you can sign up for a 30-day free trial of Retail Plus. After your trial ends, you can upgrade your plan or continue with Retail Free.
4. How can I take advantage of a lower processing rate for in-person sales with Square for Retail Plus?
One of the benefits of the Square for Retail Plus plan is discounted processing rate for in-person sales. For example, the card-present processing fee is 2.5% + 10¢ with Square for Retail Plus, 2.6% + 10¢ with Square for Retail Free, and 2.6% + 10¢ with Square Point of Sale. If you are a Square for Retail Plus subscriber and want to take advantage of the discounted processing rate when using Square Terminal, you must use the Square for Retail POS app on Square Terminal.
5. Can I use the regular Square Point of Sale and Square for Retail Free or Plus on my Square Terminal at the same time?
Compare Square Point of Sale and Square for Retail to see which solution is best for your business. You can use both Square Point of Sale and Square for Retail Free or Plus on your Square Terminal, but you cannot use them at the same time. To switch between the two, you’ll need to log out of Square Point of Sale and sign in to Square for Retail, and vice versa.
6. How can I adjust my settings for Square for Retail on Square Terminal?
Many settings for Square for Retail, including those for cash management and passcodes, are not available to be directly adjusted on your Square Terminal, but can be accessed through your online Square Dashboard. Most device settings can be accessed from the **Devices** > **Points of sale** > **POS devices** section of your online Square Dashboard.
7. Can I use Square Terminal as a secondary customer display that is wirelessly connected to Square for Retail POS app?
No. You can only connect Square Terminal to the Square Point of Sale app. Other Square apps, including Square for Retail POS, are not yet available to connect as a secondary customer display. However, we are exploring this option and hope to make it available soon on Square for Retail.
8. Can I use Square for Retail on Square Register?
Yes - learn how to get started with Square for Retail on Square Register.
For more information on Square for Retail POS on Square Terminal, check out these resources:
- “Get Started with Square for Retail on Square Terminal”
- “Set Up Square Terminal for Square for Retail POS”