Hi Sellers,
The Appointments team added a new online booking payment setting where you can require your clients to save a Card on File to book. You can use the Card on File for fast and easy checkout.
This new setting can be used in conjunction with the no-show protection and prepayment payment settings, and can be turned on through Settings > Payments & Cancellations on your Square Dashboard:
Clients will now see a payment form to “Secure your appointment with Card on File”, and an error message if they try to book without checking the box to authorize saving a Card on File:
Learn more about how this feature works in this support article.
If you have no-show protection enabled, note that Square Appointments always saves a copy of the no-show payment card that clients input at the time of booking. This means that even if clients remove their Card on File, you can still charge a no-show or last minute cancellation fee using the payment card inputted for the appointment.
We hope this empowers you to enforce a policy of requiring a Card on File to book. Feel free to share any questions and feedback below.
