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[New] Document Uploads in Team App

Hi sellers, 👋


We’re excited to announce document uploads in Team App! Now your team members can upload documents to their profile in Team App, which you and your managers can then see in your Square Dashboard. As with the existing team member documents feature on Dashboard, this feature is included with Team Communication, Shifts Plus, Square for Restaurants Plus, Square for Retail Plus and Square Appointments Premium.

 

Here’s how it works:

Team member experience

  • Team members can upload documents by navigating to More → Profile → My documents in the Square Team App.

Account owner and manager experience

  • As with the existing team member documents feature, you’ll find documents in a team member’s profile on Dashboard by navigating to Staff & payroll → Team → Team members, selecting a team member and selecting “Documents.” There you’ll see all documents uploaded by you, managers with team member document permissions and that team member themselves. As a reminder, documents uploaded on Dashboard remain visible to you and managers with permissions only – they are not visible to the team member.

As a valued member of the Square community, we would like to invite you to start using this feature. Your feedback will be instrumental in continuing to improve team member documents and related features to better suit your needs.

 

Your team members can start uploading documents at any time in Team App, and you’ll find them on Dashboard as described above. You can also visit our Support Centre to learn more about how the team member documents feature works.

 

document upload app.png

 

 

Question: Can I share documents with team members through Team App?
Answer: We do not currently support sharing documents with your team members through this feature.

 

Question: What kinds of documents should team members upload?

Answer: Team members can upload any documents that are relevant to your business. Examples of documents include: copies of identification, filled-in goal worksheets or other job growth documentation and certifications, like food safety certifications or bartending licences.

 

Question: Where are the documents that team members upload stored? Who can see them?
Answer: Any documents that a team member uploads are stored in the “Documents” section of the team member’s profile in Square Dashboard. Documents uploaded by the team member will be viewable by you as the business owner as well as any team members with team member document permissions. Any documents uploaded through Square Dashboard (not by the team member themselves) will remain private to you and any team members with team member documents permissions only.

 

 

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Square Champion

It's nice that they can upload documents but how would those documents integrate with Square or Square products?  This is a bit like offering a 'Dropbox' feature, which is cool, but Square is mostly about accepting payments and selling things. 

I'm curious about the idea behind this feature... is there a lot of demand for it?  There are certainly other features which are being requested so how did this jump the queue?

Michael
New Light Photography | SUB Photo | Square fan
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Square

Hi Michael,

 

Michael here too! Thanks for the questions.

 

This feature, along with new hire onboarding, contributes to a team member’s profile within Square. Sellers have asked for a centralized way to store and manage team member information without using additional tools, as well as for ways to automate onboarding tasks related to bringing on new hires. Our goal with these launches and ongoing development is to continue to make it easier to centrally manage team member information, now with the inclusion of document management.

 

The team is focused on building remarkable products, and will continue to take feature requests into account as we invest in this area.

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