As card providers no longer require signatures for tap, dip or swipe payments, we are automatically disabling signature collection starting April 2021 for those of you who are collecting signatures on device. Signatures are not essential to win chargebacks, and not collecting signatures will not affect your processing rates.
Why are we making this update?
We want to make the Square checkout experience even faster and safer — and still just as secure — for you and your customers.
Merchants who are collecting tips or signatures on paper receipt (auth slip) will not be affected.
Does this mean I cannot collect signatures going forward?
We understand that some of our sellers still want to collect signatures during checkout.
It’s easy to re-enable signature collection. In your Square Point of Sale app, tap Settings > Checkout > Signature & Receipt. Toggle Collect Signatures on. Learn more in our Support Center.
Thank you for being part of the Seller Community!