Hi @k_atie @Breffni , thank you both for the help and assistance you are providing it's much appreciated.
The reason we are using the original link, the one that does not show logo correctly is that we wish to sign people up at the POS to loyalty and collect their email address for direct marketing at the same time. We use this link in the shop as it its the only means of doing so with the lowest obstacles to the signup process (the current embedded form would be perfect but it only captures mobile number for loyalty, not email addresses at the same time on the same screen). While the link you sent through is good, however requires customers signing up in the shop to enter their mobile number which is fine, but then a verification code which is sent to their mobile which they then have to enter in to the iPad, then back to the iPad to enter a name and email address, which is optional. So a far from easy signup process to just capture their mobile and email. But I do appreciate your efforts with this though. I'm hoping there is a neater POS signup process being worked on somewhere to enable loyalty signup and email address collection at the same time, on the same screen embedded.
I think my biggest issue is not the loyalty signup up the fact we can not use loyalty signup as an opportunity to capture the customer email addresses, which for any online retailer is a massive bonus (we can really drive online sales with an email address). We want to use the fact we see lots of customers, but want to give them the benefits of loyalty while being able to market to them via email/newsletters. But signup up and contact information collection has to be quick and easy for the team at the POS.
But a BIG thank you for trying! 🙂
