Include category names on in-person order ticket

[Johntredinnick]

Any ideas how to show and group items into their categories when sent to a printer? For instance  starter, main, drinks, etc. Or is there simply a different approach I'm missing. Thanks.

[Breffni]

Hey @Johntredinnick, apologies for the delayed response. 

Currently, order tickets do not organise themselves automatically before they are printed, they go in the order that the item has been added to the order.

There are two potential workarounds here:

• If you’re using multiple printers, you can also send specific items to a selected printer, for example, send drink orders directly to the printer located at your bar. When configuring your printers, make sure to select which item categories will print for each one.
• You could have it so there is a single item per ticket, and you could have someone assigning the starter and mains (etc) tickets manually.

You can check out more information about Printing Order Tickets from our support centre. Let me know if there are any further questions! 

[Johntredinnick]

Thanks Alegra,

We've started adding orders in the category order. It would be great for this to be added to your backlog, seems like a similar request is happening in the US.

[Breffni]

Thanks, @Johntredinnick, I'll pass the feedback on to the product team. 

Hopefully, we'll be able to offer something closer to what you looking for in the future.