Square reader is not reading the card. I'm forced to enter card information manually. How can I fix

[pocono]

Square reader is not reading the credit card in either slot. I'm forced to enter the card information manually. Is there an update? And if there is where do I go for it? Thanks for your time.

[Candlestore]

@pocono ;

Try these steps from Squares Trouble shooting.  Would need more information to help you better like which hardware and operating systems your using.

Trouble shooting Reader : Square-contactless-and-chip-card-reader-troubleshooting 

[GourmetOnWheels]

Usually, it is just a matter of going into the settings>hardware>Square Card Readers>Click on the reader and click forget this reader.

Then do the same in Bluetooth and then go back to settings>hardware>Square Card Readers> Connect a reader, press the button on the reader until it blinks orange and the phone asks you if you want to pair this reader, click that and done.

René