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Just recently made the switch from Fivestars loyalty to Square. I'm attempting to send out a coupon via text. Square is only letting me send a text to customers who have since been in store and opted into text messaging. I have a very large database of customers who I have previously been able to text coupons to but since the switch they haven't came into the store to opt in to Square's text messaging.
Is there a way that I can somehow still reach these customers? I need to be able to send the coupon to all of my customers who have in the past been able to receive texts.
Unfortunately I didn't realize that switch to Square from Fivestars would loose a lot of the options I've had in the past to reach my customers.
All suggestions are appreciated!
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HI, hopefully these Square Support pages will help. Square Marketing.
https://squareup.com/help/us/en/article/5497-square-marketing-faqs
https://squareup.com/help/us/en/article/5346-get-started-with-square-marketing
https://squareup.com/help/us/en/article/6150-square-marketing-pricing
TERRI
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@HeyItsCandy Our Support team should be able to help you get contacts from your old system over to ours. Give them a shout!
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