EHSQR
05-22-2020
07:40 AM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Sales refunds not showing on Sales Summary report
Hi, I added a few test transactions into the system and I've issued refunds to all of them. Interestingly some of these refunds do not show up in the Sales Summary Report. Some of these transactions were refunded from the cash register and some of them were refunded via the dashboard in my computer. Seems like the ones refunded through my computer are not showing up as returns. Please let me know how to fix this. Thanks
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
1 REPLY 1
isabelle
05-25-2020
05:00 PM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Hey @EHSQR-
Are you referring to the general Sales Summary?
If so, you should see a returns row within the report:
Let me know what you're looking at so I can look into this further.
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report