Returns

[Hstudio607]

Hello, I'm interested in getting Square for my small boutique. I am looking for feedback/answers to the following questions:

1) Can you do single item returns from a larger transaction on the app.  We currently have the GoPayment app from Quickbooks, however, with the app you cannot do a single item return (if someone purchases 10 items and wants to return 2 of them, we can't do that in the app. You have to log into the desktop/online version or return the entire transaction and buy back everything but the items they are returning - if that makes sense).  

2)Can you do split tender for payment

thank you in advance for anyone that can provide answers.

Katie

[pessosices]

Hey @Hstudio607 

Great Questions!

1. You absolutely can do Itemized Refunds, as well as restocking for them, right within the POS app

https://squareup.com/help/us/en/article/6116-process-refunds

2. You can also do Split tender with ease

https://squareup.com/help/us/en/article/5097-process-split-tender-payments-with-square

I hope this helps!

Pesso

[Hstudio607]

Thank you for the quick help! I was going down rabbit holes searching, so this helps so much! 

Thanks again.

[pessosices]

Great to hear it, @Hstudio607 !
Always happy happy to help!