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Payment Problem

I had a customer pay with Cash App Card & even tho it took the amount out of her account it doesnt reflect on my invoice. Can someone help me with the solution or has anyone had this problem?

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Hmm, there could've been a mistake in the info entered on your customer's end. This can result in a pending charge on their card. I don't know for sure without taking a look at the invoice transaction. 

 

Reach out to CS so they can take a look and confirm. 

 

@StaySpacey

Justin
Community Moderator, Square
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