StaySpacey
11-19-2020
04:16 PM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Payment Problem
I had a customer pay with Cash App Card & even tho it took the amount out of her account it doesnt reflect on my invoice. Can someone help me with the solution or has anyone had this problem?
Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report
1 REPLY 1
JustinC
11-20-2020
01:00 PM
Thread Options
- Subscribe to RSS Feed
- Mark Thread as New
- Mark Thread as Read
- Float this Thread for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Hmm, there could've been a mistake in the info entered on your customer's end. This can result in a pending charge on their card. I don't know for sure without taking a look at the invoice transaction.
Reach out to CS so they can take a look and confirm.
Justin
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.
Community Moderator, Square
Sign in and click Mark as Best Answer if my reply answers your question.