leoncynt
09-04-2020
11:40 AM
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I cannot cancel my account
I wish to request a cancellation of my membership. I became a member a few days ago, which is within the 30 day period. I would like to request a refund as soon as possible, to card ending in 0030.
I have gone to dashboard and the ndeactive account but I get an alert that states "Unable to disable your account- It looks like your application to accept credit cards was declined. We are unable to complete your deactivation"
Please help! cancel my account!!
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AshleyK
09-06-2020
04:51 AM
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Hi @leoncynt I'm happy to help you out here. Can you please tell me exactly which subscription you are wanting to be refunded/cancelled?
AshleyK
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