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How do I deactivate my old Weebly website? it was not an online store
I would like to deactivate my current website that I set up through Weebly and the domain. It was used for ghost hunting and I'm not doing that any longer. How do I cancel both the website and domain?
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Hi @JimChianese - Welcome to The Seller Community, it's always nice to see a new face 😊
Great Question.
Canceling your Weebly account is a fast and hassle-free process. Just click on your site name in the upper right corner on the dashboard and then select Account settings.
From your Account page, click "Manage Account". If what you really want is to re-use your email address on a different account, then changing the address from here is a simpler solution.
To cancel your account, click on the button titled "Deactivate My Account". This will cancel any paid services in your account, take any published websites offline, and effectively suspend your account.
You'll be asked to confirm first, and you can also leave some feedback for us (totally optional, but we appreciate it!). If you change your mind, just let our support team know - we can reactivate your account and restore your canceled services for you. If you’re within our 30 day refund window, you can also contact us to request a refund for canceled services.
Note that deactivating your Weebly account does not completely delete all of your data. If you don't see the deactivate button described in this article, or you would like to exercise your right to be forgotten under GDPR, you can use the Erase Data & Forget Me option under the My Data tab on your account page. If you also have data with Square, you will need to submit a deletion request through your Square dashboard.
To cancel your domain, feel free to contact our support to have this done manually by one of our representatives.
As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨
Community Moderator, Square
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