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Help me

I am new to square I verify my account completely and square approved my bank account and linked card also but when I transfer my 1st payment which 1700$ account goes in review and now almost 5 working days complete but account still in review plz help me that's why I can't work more bcz of payment stuk plzz help mee

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Square Champion

@Tma1 This is a really large transfer for a "1st" payment.  It is probably a red flag especially if this was a "not in person" transaction.  If you didn't dip the chip or tap the card in person, there is no protection for you with a chargeback or square for that matter.

 

I often see in my experience this happens to new accounts if they have those large transactions.  The rate and risk of fraud is so high, square does a good job of protecting the platform as a hole.

 

Unfortunately, you will have to contact customer service to get an account specific answer, as you can't get that on the forums.

 

Best of luck.

Donnie
Multi-Unit Manager
Order Up Cafe/Tombras Cafe/Riverview Cafe/City County Cafe
Roddy Vending Company, Inc.
www.OrderUpCafe.com

Using Square since July, 2017
Square Champion
Breaker of Things

"Good judgment comes from experience, and experience comes from bad judgment."

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