After publishing website and attempting to connect my domain 5 days ago, still nothing.

[amegaf]

I transferred my domain to weebly, but the DS names in the domain records on weebly still point to ipage.   Do I need to remove these?    I added the IP addresses weebly listed but my old website is still active.   Thanks for any advice you can offer.

[alexandriak]

You need to update your DNS records to point to the weebly DNS records and remove any old ones.

[rustyRoast1]

How do I update DNS records to point to weekly DNS records and remove old ones? Thanks!

[Ria]

Hi @rustyRoast1 - Welcome to The Seller Community, it's always nice to see a new face 😊

Great Question.

Here are the steps to update your DNS records on your Square Online store:

1. In your Square Online Overview page, go to Website > Domains.
2. Under the domain you want to work with, select Manage > Manage domain.
3. Under Nameservers, select Edit nameserver.
4. Modify your nameservers as necessary and select Save when finished.

I hope this helps.

As always, feel free to stop by The Community with question, concerns and even feature requests. We are more than happy to assist. ✨

[rustyroast11]

I did this and it still didnt work. it said try again at a different time

[amegaf]

I had the same problem when I first moved over.  The domain records would not update or remove (they were greyed out).   I had to call support as it appeared the domain transfer did not happen correctly.   Even after publishing my site, it pointed to the old site.   Hope this helps.

[rustyroast11]

Thank you so much for the reply. What was the number that you call for support help? thank you!