amylafleurbkpr
11-26-2019
12:22 PM
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Square app crashes when accepting debit chip
I was testing it with my own debit card and the entire app crashes when the payment is processing. It also makes my printer stop working until I restart the printer. Credit cards and debit tap work fine. (Using an iPad with latest iOS update.)
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3 REPLIES 3
JustinC
11-27-2019
09:25 AM
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Oh no! That's definitely not what's supposed to happen here. Thanks for checking that the iOS is up to date - have you tried any other troubleshooting steps? Reinstalling the POS app tends to fix most glitchy issues from my experience.
Keep us updated!
Justin
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amylafleurbkpr
11-27-2019
12:41 PM
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Deleting and reinstalling the Square app fixed it, thanks for the tip!
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JustinC
11-27-2019
12:58 PM
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🙌 Right on @amylafleurbkpr! Glad it worked out 😊
Justin
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