I got a reader damaged message yesterday .. only had the reader two months ..

[kyotoroaster]

I bought a whole system two months ago and my reader just failed .. reader damaged note ... 

is it still under warranty ? I know it wasn’t dropped or damaged because I was working and it failed in the middle of my shift .. my old reader which I’ve had for years is fine .. so I know it’s the unit 

[ashc]

Sorry to hear this @kyotoroaster.

It would still be under warranty yes. You can read about our warranty process on the Support Centre. 

It also links the warranty page on this article. ^