Wondering if anyone else has this problem of if its a glitch in my system. I am a one man show, so i handle all my invoice processing on one day. when I process ( enter payment info) an open invoice, it gives me the options to: print receipt or new sale, when i click on new sale it leaves me on the checkout page. i cannot then select and go back into invoices until i physically go into another place on the menu such as customers, balance, transactions, etc and then select invoices. its a major pain in the ass when i am trying to process all my invoices.
Is this normal for everyone or just a glitch in my system?
i reported it months ago, at that time i had a third option to view customer, so it the same customer had multiple invoices, i could attempt to processes another one of theirs, but when i would try and enter the payment info the machine would glitch out and reboot itself. Customer service had me do a full reset of the system and a software update, that removed the option to view customer, but i still have to deal with the menu dance to process more than one invoice at a time.
i was told its being looked into, like 3 months ago... i feel like i got a defective machine, but i want to make sure thats the case before i escalate the situation. Thanks!
Matts Wild Foods
