online payment issue

[TMS2022]

I am unable to take online payments since Thursday evening. Integrated between Nookal and Square and Nookal (clinical software company) are saying that Square is experiencing a global issue with online payments. Is anyone else having problems with this and know when it will be rectified?  Or suggestions on why this might me happening and how I might be able to fix it? Thank you.

[Arie]

Hi @TMS2022,

Thanks for writing in with this question and welcome to our Seller Community!

I've reached out to our team to learn more about the Nookal integration and it looks like you'd have to reach out to their team directly as this integration isn't managed by Square. You might want to give disconnecting, and reconnecting the integration a try. 

Please let us know how you go!

[TMS2022]

Thank you! It was originally a square issue bill and they rectified it but then it requires an update from nookal. They are investigating it. Thanks again. 😊