Why is the link in my Square Online Store action button not working?

[lali]

The title of this post has been edited from the original: Just Published site & links to Place Orders not working

Hello, I just Published my site and the 2 links to Order Now (on the banner) are not working, so no orders can be placed. 

Everything else on the home page is working (links to Insta, HIre form, etc.).

Is there something else I need to do? 

Thanks!

[lali]

Everything else on the home page is working (links to Insta, HIre form, etc.).

Is there something else I need to do? 

Thanks!

[Valentina]

Hi there, @lali - quick note: your Online Store is coming together really nicely!
Also, I would kill for one of those delicious milkshakes right now 🍦

I took a quick peek, and you should be able to fix your link with a few clicks. Currently, your Delivery items link in the top left-hand corner is pointed to auntlali.square.site/delivery-items, and so is your large, centered Order Now button. So far, so good! If you hover over the Order Now button in the top right-hand corner, you'll notice that the link attached to this button is the link to your Online Store, which is why it's not taking you away from the home page. Let's get started:

1. To fix this, head over to your Site Editor, and select Header from your Page Sections.
2. Select the Order Now button in the top right-hand corner of your header to pop out your Action button settings.
3. From here, click Edit Link to correct the page that this button will take your customers to.

If you have any outstanding questions, let us know here!

[MarkLeddy]

I have this same issue on our website.  What should the Order Now button be pointed to if not the Online Store?

[BernadetteA]

Hi @MarkLeddy 👋

Hm.. the Order Now button should connect to the Order Online store page. Is the page loading at all, or displaying an error? 

Can you post a link to your website so we can take a look? 

[MarkLeddy]

Click the button and nothing happens.  Our website is 

thebankmilbanksd.com. 

[BernadetteA]

My apologies for my delayed response here, Mark. For some reason I did not get a notification that you replied. 😟

I took a look at your account, and you only have one page setup for the site. Clicking the button is technically taking you to the Order Online page, however, it is the only page on your site so it's not very apparent. 

Are you planning on adding more pages to the website? If not, you can toggle off the button if it is confusing people. Log into the site editor, then click on the button in the header. This will open an editing panel on the left side of the editor. Turn the toggle off for the button, then republish the website. 

Let me know how that goes. Thanks! 

[BreakfastDreams]

Hi, I am having the same issue the order online link isn't even an option for my button. Link to site is:  

breakfast-dreams.square.site