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Why do my items now say unavailable on website

My website is now live, I've had 2 orders, but now all my items when new customers are trying to buy all day unavailable on the site?? 

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Square Community Moderator

Hey there, @gettingsugarwit 👋,

 

Thanks for reaching out to flag this with us and welcome to the Seller Community!

 

Sorry to hear you're running into a few hiccups with your site. If you've only just published your Square Online site for the first time, you may need to wait 24 - 48 hours for your SSL (Secure Socket Layer) Certificate to be fully configured, which will allow your customers to securely check out online.

Are the items themselves showing as 'Unavailable' or are you noticing an error message, such as 'Site not secure'?

I'll keep a lookout for your reply but in the meantime, take a look at these troubleshooting steps which you can use to check your item setup. 

Laurie
Community Moderator, Australia, Square
Sign in and click Mark as Best Answer if my reply answers your question.
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