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When can we expect Installments to return? I have customers that I know would benefit. Thank you.
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Hi there, @Questions1 👋 Thanks for reaching out to us here on the Seller Community! Welcome! We are happy to have you join us.
We don't have a shareable or exact timeline to offer just yet in regards to when Square Installments will be back and available for use. Rest assured, we will vocalize heavily with service-wide announcements as soon as it is actively restarted!
Thanks so much for your patience. Feel free to reach out with any clarifying questions!
Community Moderator, Square
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Helllo @Braddy105,
Good to see you posting in the Seller Community again, welcome! 😊
Currently the program that once allowed Square installment loans as an option your customers is currently paused. We do not have a timeframe as to when this will return.
I will go ahead and move your thread to a similar post so that you can receive any notifications regarding changes to this. Check out @Joe's answer to this too!
I do see the value in offering this payment option as a Merchant, so hopefully this is something Square will consider bringing back soon.
I look forward to reading your thoughts and reply.😊
Community Moderator, Square
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This is disappointing and may force the hand of many sellers in the 4q 2021 to move to a payment processing solution with installment flexibility. It is a frequently requested customer service that continues to rapidly grow in popularity and frankly currently reduces my customer average sale by +50%! Without insight into squares strategy and timing to offer this as an option for sellers the choice to move to a square competitor may have to be made. I would be sad to leave, but I am leaving a lot of money on the table. Thanks
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It’s now 2022. Any update on installments coming back so that we are following the technology of successful business performances of the technology boom? Seems like such a missed opportunity for everyone involved.
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I agree...tick tock. 🙄
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